Right of withdrawal


As a consumer within the meaning of § 13 BGB, you have a 14-day right of withdrawal when concluding contracts for the purchase and storage of wine. To exercise your right of revocation, you must inform us,

True Wine GmbH
Langgasse 1

67157 Wachenheim an der Weinstraße

Deutschland

E-Mail: info@true.wine

by means of a clear declaration (e.g. by letter sent by post or e-mail) of your decision to revoke this contract. You can use the attached sample withdrawal form, which is not mandatory.

Consequences of the revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

If you have requested that the service should begin during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided up to the time you notify us of the exercise of your right of withdrawal with regard to this contract compared to the total scope of the services provided for in the contract.

Fine Wines –
Perfectly stored

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